BowlersMart
What do you need help with?
Jump straight to the most common support topics.
- Track my order Shipping status, delivery timelines, and tracking links
- Return or exchange 60-day policy, size swaps, and how to start a return
- Cancel an order Stop an order before it ships (same-day cutoff 2 PM EST)
- Change address / hold order Fix ship-to details or request a warehouse hold
- Missing package Delivered but not received, stuck tracking, claims
- Order Shield Optional shipping protection: coverage, claims, pricing
- Striking Rewards Earn points, redeem rewards, pay with points
- Contact support Phone, form, hours (Mon–Fri 8:30 AM–5:30 PM EST)
Customer Excellence: Mon–Fri 8:30 AM – 5:30 PM EST · Contact form · 1-800-279-2695 · Expect a response within 24–48 hours on business days
Promoted articles
- Order Shield (Optional Shipping Protection)
- Pre-Orders & Release Date Changes
- Missing or Stolen Package Claims
- Order Changes & Modifications
- Track Your Order
- Address Changes & Order Holds
- Request to Cancel an Order
- Buy Now, Pay Later (Afterpay, Klarna & Affirm)
- BowlersMart Return Policy - 60 Days, No Hassle
- Size Exchanges (Shoes, Apparel & Fit)
- Striking Rewards Program - Overview
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